Hp pavilion x360 14-dw convertible screen cracks randomly

[50CentPC]

I have this hp laptop I got in January 2021 and I have used this laptop for like a year and the screen started cracking for no reason as I never dropped it. I am not happy as I only used this for a year and don't know why it could crack so easily. 

[Echo_Lake · Accepted solution]

@50CentPC

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP notebook screen is separating from the unit, to fix this issue your computer needs to be repaired.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Note- With the standard one-year limited warranty, you will be covered for the repair or replacement of parts deemed defective. The warranty does not cover accidental damage, screen crack and liquid spillage.
 

Hope this helps! Keep me posted for further assistance.
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