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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8U4AV)
Microsoft Windows 11

The hinges to my HP victus laptop are broken. They just randomly snapped. I’ve had this computer for two years and am out of warranty. I wasn’t expecting to have this happen on an $800 dollar computer after only two years. The computer now looks old and is basically unfixable. From what I’m at reading HP knows this is an issue with their computer yet does nothing to fix it. This is unacceptable. 

1 REPLY 1
HP Recommended

Hi @Luluhing

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Victus hinge broken no warranty. Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

HP Support


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.