cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 0
Message 1 of 5
122
Flag Post

I am looking for a stylus for an HP Pavillion x360 15BK163dc

HP Recommended
HP Pavillion x360
Microsoft Windows 10 (32-bit)

I have looked everywhere for a resource on what models are compatible with what pen and can't seem to fine one. I would appreciate any sort of help. Thank you.

4 REPLIES 4
Highlighted
Level 15
Level 15
27,746 27,507 2,435 8,967
Message 2 of 5
Flag Post
HP Recommended

@atrevin8 

 

This is an exact match to the request made here:

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Pavilion-x360-15-bk163dx-stylus-co...

 

 

Partial excerpt from my post in the thread:

"The document was pulled from service - it does not mean whatever was in there is automatically right or wrong.  It does mean we no longer use it as a resource.  You may do so, of course."

 

Two pens noted:  

HP Pavilion x360 15-bk0xx
HP Pavilion x360 15-bk1xx

J4R51AA (CAN/ENG, APJ)  and  K8P73AA

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts / Procedures), Product Information (Specifications)...

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion x360 Convertible 15-bk163dx - X7U19UA  

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

 

Dragon-Fur

Reply
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Those are the only two pen options that work for the computer? Do you have any other suggestions?

Reply
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 4 of 5
Flag Post
HP Recommended

Both of those pens are hard to find.

Reply
0 Kudos
Highlighted
Level 15
Level 15
27,746 27,507 2,435 8,967
Message 5 of 5
Flag Post
HP Recommended

@atrevin8 

 

They might well be difficult to find.

 

If you read the other thread, you will see that there was some pressure to produce the result - the customer says, "Well, hey, what about this?". 

 

Pressed, "OK - yes, this out of service document verifies that two pens made available (at the time) for this computer model."

 

The resources to which we currently have access do not indicate any matching pens.

 

Maybe that's why our current, trusted resources do not include the information - these pens are not any longer in production and are difficult to find.

 

The answer is the same, unfortunately.

 

The Solution for this model is to find one of the known compatible pens found in a no-longer-in-service document archived out on the Internet.  Meh.

 

Don't hate the messenger and all that.  

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

Dragon-Fur

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation