cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
LesDV
New member
1 0 0 0
Message 1 of 3
253
Flag Post

Solved!

I broke the screen on my laptop

HP Recommended
HP Pavilion - 13-an1018ur
Microsoft Windows 10 (64-bit)

Good afternoon! I broke the screen on my HP Pavilion - 13-an1018ur laptop. Please tell me the spare part number of the screen for my computer.

1 ACCEPTED SOLUTION

Accepted Solutions
laptopbg
Level 3
26 21 2 1
Message 3 of 3
Flag Post
HP Recommended

You need to disassemble the screen (check this instruction) and distinguish the exact model. Then search for it on eBay or any other local shop. 

It is certainly a 300mm wide 13.3" edp screen, but there are different versions depending on connector location and controller board side.

 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
Echo_Lake
HP Support Agent
HP Support Agent
25,586 25,522 1,194 1,235
Message 2 of 3
Flag Post
HP Recommended

@LesDV

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,
I understand your HP laptop screen is damaged and to fix this issue your computer needs to be serviced, as we have limited support boundaries in the support community as of now.

 

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

If you want to search and order parts please click here to get a list of HP Parts Resellers available in your country.


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
laptopbg
Level 3
26 21 2 1
Message 3 of 3
Flag Post
HP Recommended

You need to disassemble the screen (check this instruction) and distinguish the exact model. Then search for it on eBay or any other local shop. 

It is certainly a 300mm wide 13.3" edp screen, but there are different versions depending on connector location and controller board side.

 

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation