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GWP0727
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I can no longer see my photos, just the nubers of the pictures

HP Stream
Microsoft Windows 10 IOT

I can no longer see the pictures in my photo albums. I can only see the numbers assigned to the photos when first downloaded. Can someone assist me

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Message 2 of 2
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I can no longer see my photos, just the nubers of the pictures

@GWP0727
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
  • Could you please share the picture of the photo list?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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