01-23-2020 08:09 PM
I can no longer see the pictures in my photo albums. I can only see the numbers assigned to the photos when first downloaded. Can someone assist me
01-27-2020 10:47 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
- Could you please share the picture of the photo list?
Keep me posted for further assistance.
I am an HP Employee