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‎02-02-2020 04:37 AM

HP Recommended
Product: HP Pavilion 15-ck-006ur
Operating System: Microsoft Windows 10 (64-bit)

Hello! I want to use Adobe Premiere cc 2020, but it requires the latest driver: "The current version of your Intel video driver may cause poor performance and instability. It is recommended that you update your Intel driver or the driver of your computer manufacturer to version 100.6286 or newer."

Безымянный.png

I downloaded the latest driver on the HP support page, but the error did not disappear. Then I found the latest driver (actually the latest) on the Intel website: (https://downloadcenter.intel.com/download/29335/Intel-Graphics-Windows-10-DCH-Drivers?product=96551). When I try to install it, an error appears: "A customized computer manufacturer driver is installed on your computer". 

What should I do?

1 REPLY 1

‎02-02-2020 04:57 AM

HP Recommended

Hello
the software does not work at all?
I ask because, this pc is equipped with NVIDIA® GeForce® 940MX (2 GB GDDR5 dedicated)

https://support.hp.com/us-en/product/hp-pavilion-15-ck000-laptop-pc/17296798/model/18477287/document...
So the software should work with this graphics card
That said, it is possible to force  install  an internal driver, but no guarantee of operation
https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html

 

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