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‎06-06-2020 09:28 AM

HP Recommended
Product: Hp 15-ab114la
Operating System: Microsoft Windows 10 (64-bit)

I did a fresh install of windows 10 but after that the keys that used to be to change the brightness (F2 and F3) stopped working, also I can’t change brightness from Windows settings app neither from the control panel.

I already tried updating drivers from the windows device manager but didn’t work.

I also noticed that all the bloatware that came with the laptop is gone including HP’s software.

I don’t know what should I do, maybe install certain software from HP?


I would really appreciate some help

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2020 09:55 AM

HP Recommended

Hi:

 

It sounds like you need to install the graphics driver for your PC.

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72773.exe

 

You may also need to install this driver for the Fn keys to work.

 

https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76383.exe

View solution in original post

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1 REPLY 1

‎06-06-2020 09:55 AM

HP Recommended

Hi:

 

It sounds like you need to install the graphics driver for your PC.

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72773.exe

 

You may also need to install this driver for the Fn keys to work.

 

https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76383.exe

Was this reply helpful? Yes No
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