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‎02-15-2021 10:56 PM

HP Recommended
Product: Example: Pavilion x360 convertible 14-dh1179tu
Operating System: Microsoft Windows 10 (64-bit)

My laptop display physically damaged, I can't find a part replacement on partsufer(do it yourself).

3 REPLIES 3

‎02-18-2021 01:59 PM - edited ‎02-18-2021 02:00 PM

HP Recommended

@Shivam99

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

After reading your post, I did go through the Product specifications of your product and found that you have 14" diagonal, FHD (1920 x 1080), multitouch-enabled, IPS, edge-to-edge glass, micro-edge, 250 nits, 45% NTSC installed on the PC. 

Here is the part number: L51119-001 and its universal you can just enter the part number in Google search to locate one. 


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎03-01-2021 11:40 PM

HP Recommended

My product serials no. is  8cg0421xb5. My screen is damaged . Hp customer care told me to go through authorised hp service center.  Hp service center tells me a high cost around 20 thousand rupees . I can't afford 😫 

Please tell me what I do my hp product only 3 months old..Please help me hp..Please..

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‎03-03-2021 01:32 PM

HP Recommended

@Shivam99

Thank you for posting back. 

 

In order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

ECHO_LAKE
I am an HP Employee

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