01-21-2020 07:50 AM
The touchpad is so sensitive that I cannot use the keyboard without it causing issues. I would rather use a mouse. I want to completely disable the touchpad, but havent been able to do so. I have followed multiple suggestions to disable but it has not disabled the device.
01-23-2020 06:34 PM
Welcome to HP support community.
Provide the notebook model number or the product number?
Search Windows for TouchPad.
From the results list click TouchPad settings.
Click Additional settings.
To disable the touchpad when using a USB mouse, check Disable external pointing device when external USB pointing device is attached.
Under Tray Icon, select if and how the touchpad icon is displayed in the taskbar.
You can refer this HP document for more assistance:- Click here
I hope that helps.
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