Having trouble signing in? Try this!
Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎08-25-2016
Message 1 of 2 (393 Views)

I cant turn the brightness up on my Hp probook

[ Edited ]
Product Name: ProBook
Operating System: Microsoft Windows 10 (64-bit)

Hi, I recently got a new laptop which is a HP Probook. I cant turn the brightness up on my laptop and I dont know why. I hold down the FN button and press F6 but it doesnt turn the brightness up. I am sorry if this is a silly question but I really need help (also I know you have answered this question before but it didnt help with my problem) If you could reply soon I will be very thankful. 

 

It also doesnt have anything to FN because I can do eveything else becasue turning up the brightness

 

-Catulus

(Sorry for any silly spelling mistakes )

Reply
0 Kudos
Provost
Posts: 12,717
Member Since: ‎08-09-2015
Message 2 of 2 (351 Views)

Re: I cant turn the brightness up on my Hp probook

Catulus

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about problems with your new HP PC and wanted to help.

You should not be having problems with a PC this new.

While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.

I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!


Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation