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‎02-10-2023 06:27 PM

HP Recommended
Product: HP Laptop PC 15-dw3000 (1A3X9AV)

My HP Laptop 15-dw3033dx flickers and goes dark or completely black. It just started this about 1 week ago. I never know how long the black screen will persist. Any ideas?

 

Category:
1 person had the same question
1 REPLY 1

‎02-15-2023 09:14 AM

HP Recommended

Hi @MarkL9,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Does this happen in Bios as well?

 

Perform the steps from this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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