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‎08-12-2024 03:17 PM

HP Recommended

It was updating than it turnd of out of nowhere 

and it said somting about 15min but I couldn’t tead it because it turned off it won’t tur on 

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1 REPLY 1

‎08-15-2024 05:50 AM

HP Recommended

Hi @Shrrsirjen,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with your unit not powering on.

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Or you may connect with the store you purchased this laptop from.

Nal_NR-Moderator
I am an HP Employee

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