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goranrice Student
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I have same issue screen cracked just opening laptop at area where the camera is located

Spectre x360
Microsoft Windows 10 (64-bit)

I have the laptop less then a month. Bought in Best Buy but they are making a hard time on exchanging the laptop as its a hardware issue. I'm located in Israel and bought in my recent trip to US. Can someone from HP assist?

 

Thank you!

 

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I have same issue screen cracked just opening laptop at area where the camera is located

Hi @goranrice

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.

 

If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

 

Thanks.

EmeraldAvenger
I work on behalf of HP


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