05-17-2016 01:15 AM
I have the laptop less then a month. Bought in Best Buy but they are making a hard time on exchanging the laptop as its a hardware issue. I'm located in Israel and bought in my recent trip to US. Can someone from HP assist?
05-18-2016 07:11 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
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