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- Re: I just bought this laptop and while I was at the store u...
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03-15-2021 07:11 PM
I had just bought this laptop and while I was using it at the store it was touch screen. When I got home and set it up the touch screen isn't working. It is the same model as the one at the store so I just don't understand why it is not working.
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03-15-2021 07:27 PM
Its specs
https://support.hp.com/au-en/document/c06951312
No, it does not have touchscreen. Did you buy same model ?
Regards.
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03-15-2021 07:27 PM
Its specs
https://support.hp.com/au-en/document/c06951312
No, it does not have touchscreen. Did you buy same model ?
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
03-15-2021 07:48 PM
@Amy105 wrote:Yes it is the same model as the display
Please bring it back to the store and ask them to explain why
Regards.
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