06-17-2019 11:44 AM - edited 06-17-2019 11:52 AM
I need help to change the frame of my notebook because one of the supports for my pc's screen has been broken.
I don't know how to replace the frames on both side, inside and outside of the case if someone knows how to do it or knows a video where they do it would be great.
Thanks to the availability.
06-19-2019 03:19 PM
@Masterelite I understand your concern and I have brought your issue to the attention of an appropriate team within HP.
They will likely request information from you in order to look up your case details or product serial number.
Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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