This is how my screen behaves, my notebook is unusable. It has warranty active, so I called HP support. They took my notebook away 2 times. First time they wrote in the service report that it was a battery check, now they write in the service report that it was a loudspeaker check. My notebook is still not working - of course. (there was a reset and a windows reinstall between the 2 services) For the second time, I put this picture printed in my notebook and sent it with the device to the service, but they still checking the sound. I'm really angry. Do you have any advice? HP experts, could one of you please call the Hungarian office? I talked to the Hungarian helpdesk many times. They said 'sorry' but it is not a solution. Thanks!
As I said, I did contact the HP support many times in the past two weeks. No solution. A have called them today too. They only said that they do not know what is happening at the service department so they can't tell anything to me. All that is happening that I get back my notebook unusable for the second time!
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