cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
153
Flag Post

I upgraded my A1T61UA#ABA laptop to win 10 and there are no drivers for the fingerprint reader

HP Recommended
A1T61UA#ABA
Microsoft Windows 10 (64-bit)

I upgraded my A1T61UA#ABA laptop to win 10 and  discovered that there are no drivers for the fingerprint reader in Win 10.

 

I expected better from HP than to be abandoned this quickly.

 

        Marc B. Hankin   marc@marchankin.com

1 REPLY 1
Highlighted
Level 19
Level 19
84,712 84,599 10,699 22,933
Message 2 of 2
Flag Post
HP Recommended

Hi,

 

Please try Simplepass software first:

 

    ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71729.exe

 

otherwise try to Install the HP ProtectTools Security Manager

    ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63727.exe 

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation