cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
marceepoo
New member
1 0 0 0
Message 1 of 2
134
Flag Post
HP Recommended

I upgraded my A1T61UA#ABA laptop to win 10 and there are no drivers for the fingerprint reader

‎09-05-2016 11:32 PM

Product: A1T61UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

I upgraded my A1T61UA#ABA laptop to win 10 and  discovered that there are no drivers for the fingerprint reader in Win 10.

 

I expected better from HP than to be abandoned this quickly.

 

        Marc B. Hankin   marc@marchankin.com

Reply
1 REPLY 1
Highlighted
Level 19
Level 19
78,912 78,811 9,720 21,013
Message 2 of 2
125
Flag Post
HP Recommended

I upgraded my A1T61UA#ABA laptop to win 10 and there are no drivers for the fingerprint reader

‎09-06-2016 12:08 AM

Hi,

 

Please try Simplepass software first:

 

    ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71729.exe

 

otherwise try to Install the HP ProtectTools Security Manager

    ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63727.exe 

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
0 Kudos

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation