IN MY DEVICE MANAGER I CAN SEE HP TRUE VISION HD BUT WHILE I AM SEARCHING WEBCAM I CAN'T FIND IT

[PABITRA3251]

IN MY DEVICE MANAGER I CAN FIND BY CLICKING IMAGING I FIND HP TRUEVISION HD BUT I CAN'T SEE MY WEBCAME AND IF I FOUND ON SEARCH TRUE VISION HD ALSO I CAN'T FIND IT WHAT SHOULD I DO IN THIS CASE TO WORKING ON MY WEBCAM.

[Echo_Lake]

@PABITRA3251

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Have you made any hardware/software changes?
• Did you make any changes to the settings of your PC prior to the issue?
• When was the last time it worked fine?

While you respond to that, let's try these steps in this document: Webcam Troubleshooting (Windows If that doesn't help, then here is something else you can try, and it should resolve the issue:

• 1. Go into Device Manager, then Imaging Devices.
• 2. Right-click on the webcam, and select "uninstall".
• 3. Restart the computer. This will force the webcam driver to be reinstalled.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.