Images of Keyboard on screen in HP 14s-CR 1005TU. How to resolve?

[kevin_sonica]

I have bought HP 14s-CR 1005 TU laptop just one month back. I have found images of whole keyboard on the screen. Is it normal? What is the solution to resolve it? On white background, I can see whole keyboard on the screen.

[Echo_Lake]

@kevin_sonica
Thank you for posting on the HP Support Community.

• Are you referring to the On-screen keyboard?
• Have you made any hardware/software changes?

If you're referring to the On-screen keyboard, follow the below steps in order to enable or disable OSK

• Select “Start” > “Settings“.
• Choose “Ease of Access“.
• Select “Keyboard“.
• Set “On-Screen Keyboard” to “On” or “Off” as desired.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.