09-11-2019 11:15 AM
I have bought HP 14s-CR 1005 TU laptop just one month back. I have found images of whole keyboard on the screen. Is it normal? What is the solution to resolve it? On white background, I can see whole keyboard on the screen.
09-14-2019 03:38 PM
Thank you for posting on the HP Support Community.
- Are you referring to the On-screen keyboard?
- Have you made any hardware/software changes?
If you're referring to the On-screen keyboard, follow the below steps in order to enable or disable OSK
- Select “Start” > “Settings“.
- Choose “Ease of Access“.
- Select “Keyboard“.
- Set “On-Screen Keyboard” to “On” or “Off” as desired.
Hope this helps! Keep me posted for further assistance.
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