-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Intermittent blurry text, black screen and no audio
Create an account on the HP Community to personalize your profile and ask a question
03-10-2023 07:19 PM - edited 03-20-2023 04:43 PM
*Edit 3/17/23*
I followed community advice/ IT suggestions to update graphic and audio drivers etc. My computer was just out of warranty too.
The very next day a got a blank screen. Took into an authorized HP computer repair shop and was sadly advised that the motherboard failed. Nothing I can do for it 😭😭😭
Seemingly random but I've been experiencing Intermittent blurry text/blurry screen icons/glitches, and quick flashes or 3 of black screen.
Also, if I've had a movie streaming site open in a tab and walk away from my computer for a while, I come back my audio will randomly go out. Sometimes closing the tabs and relaunching will work to bring back audio.
For the rest - restarting will only temporarily resolve the issue.
I looked through past posts to see that other users have experienced the same issue, and a common demoninator was this does seem to happen whenever I launch a microsoft app and have it open for a while.
As suggested I have updated all audio and graphic drivers and some HD graphic drivers I wont use or dont need just to be safe.
I use chrome and edge, but I have not confirmed that this happens in both browsers.
I was recently auto updated to windows 11.
Thanks in advance for your help!