• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎03-10-2023 07:19 PM - edited ‎03-20-2023 04:43 PM

HP Recommended
Product: HP Pavilion x360 Laptop - 14t-dw000 CTO

*Edit 3/17/23*

I followed community advice/ IT suggestions to update graphic and audio drivers etc. My computer was just out of warranty too.

The very next day a got a blank screen. Took into an authorized HP computer repair shop and was sadly advised that the motherboard failed. Nothing I can do for it 😭😭😭

 

Seemingly random but I've been experiencing Intermittent blurry text/blurry screen icons/glitches,  and quick flashes or 3 of black screen.

Also, if I've had a movie streaming site open in a tab and walk away from my computer for a while, I come back my audio will randomly go out. Sometimes closing the tabs and relaunching will work to bring back audio.

For the rest - restarting will only temporarily resolve the issue.

I looked through past posts to see that other users have experienced the same issue, and a common demoninator was this does seem to happen whenever I launch a microsoft app and have it open for a while.

As suggested I have updated all audio and graphic drivers and some HD graphic drivers I wont use or dont need just to be safe.

I use chrome and edge, but I have not confirmed that this happens in both browsers. 

I was recently auto updated to windows 11. 

 

Thanks in advance for your help!

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.