11-07-2016 10:59 AM
I've followed some posts on this support forum, regarding if the new Spectre x360 Kaby Lake (Product# W9B13AV_1 http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360-convertible-laptop-13t-touch-w9b13av-1) supports or not an active pen.
What we've learned is that this laptop doesn't work with HP Active Pen (Product# T5E12AA#ABL http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen-t5e12aa-abl) and HP Active Stylus (Product# J4R51AA#ABL http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen-j4r51aa-abl), based on some answers from the support team on previous posts, and based on the information contained in this page: http://support.hp.com/au-en/document/c05166879.
Some early online reviews stated that there is no support for active pen, Lisa Gade from MobileTechReview said: "The one feature missing from the previous generation is the active digitizer for the optional HP Active Stylus (a Synaptics pen technology). Given how heavily HP has advertised this feature in the previous generation, I'm surprised they removed it. And yes, it's really gone--there's no active digitizer listed in device manager, and I tested both Synaptics pens and Wacom and N-Trig pens just in case they'd switched to a different pen technology. That means you can use your finger or a capacitive stylus like those made for the iPad Air, but not a precise pen with pressure levels and palm rejection."
So, Is HP Spectre x360 Kaby Lake built with an Active Digitizer?
If the answer is yes, what brand of active digitizer has been used?
If this is true, in a hopefully near future, a firmware update may be released to activate pen support, or a new compatible active pen will be released, but if the active digitizer isn't there, there is nothing to do.
Thank you for your help.
11-09-2016 11:57 AM
@LorysDRM, welcome to HP Support Forums. :) I came across your post and understand that you would like to know if the HP Spectre x360 Kaby Lake built with an Active Digitizer. If you're referring to the HP Spectre x360 - 13t-w000 then I guess this link answers our question: http://hp.care/2fD2IcE. Also, I checked and found that there's no firmware update to support the activate pen. Feel free to get in touch with us for any further questions. Cheers!
I am an HP Employee
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01-09-2017 02:15 PM - edited 01-09-2017 02:15 PM
Is this a joke? In the german commercial tv spot, from dec. 2016, you can see a woman uses a stylus pen on Spectre X360.
This is really an exclusion criterion for this device. With Stylus option, it would be perfect and a sales ramp. Can the option somehow unlock. One should think about an update if it would be technically feasible. Please excuse my bad English.
03-30-2017 05:04 PM
It is a joke
During my many conversations with HP Chat I have been told that models starting with W like the one listed by the OP, do not have a digitizer and others do.
This is either purposely deceptive or incompetent. Given how long its going on for and how hard it is to get a straight answer about the pen technology with models it seems the former.
Like me many people have this as their number 1 criteria for choosing a device. Hiding this information is infuriating. Not having it as a searchable criteria is very odd.
What is the pen technology, where are the measures of pen performance, where are the features supported
03-30-2017 05:34 PM
Basic stuff lift pressure levels, AES or EMR tech, WACOM or NTRIG or ???, all sorts of other details.
Even chatting to sales support, THEY DO NOT KNOW THE ANSWERS
I thought this possibly a miscommunication, but apparently the answer is a secret