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‎05-25-2025 01:24 AM

HP Recommended

I am facing an issue with my laptop purchased on 1 March 2025. The touchpad is sometimes not working properly and makes a sound. This happens randomly and affects my usage.

Please let me know how to resolve this issue or if I need to bring it in for service.

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1 REPLY 1

‎05-27-2025 07:56 AM

HP Recommended

Hi @LAPTOP-CVATR7ER,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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