Issue with Display Connection via USB Type-C Multiport Hub on HP 240 G9 Notebook (5B168AV)

[Nimesh105]

Can anyone help to resolve this!!

I have encountered with my HP 240 14-inch G9 Notebook Laptop (5B168AV). I have been using the HP USB Type-C Multiport Hub to connect to an external display. This setup was working perfectly until recently, but after a series of system updates, I am now facing the following problem:

• When attempting to connect to an external display through the USB Type-C Multiport Hub, I receive a message stating that "Display connections may be limited on this device."
• The issue appears to have started after recent updates.
• The multiport hub and HDMI connection work without issue on other laptops, so I have ruled out any fault with the hub itself.
• All ports on the hub are functioning correctly, except for the display output in this particular laptop.

[banhien]

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@Nimesh105 wrote:

Can anyone help to resolve this!!

I have encountered with my HP 240 14-inch G9 Notebook Laptop (5B168AV). I have been using the HP USB Type-C Multiport Hub to connect to an external display. This setup was working perfectly until recently, but after a series of system updates, I am now facing the following problem:tput in this particular laptop.

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@Nimesh105 

Are you sure about that ? Its specs says It only has  1 SuperSpeed USB Type-C® 5Gbps signaling rate port which

which does NOT support Alt mode nor Power Delivery. You can NOT use it to

• Charge your machine,
• Connect to an external monitor with/without hub/dock/adapter

Regards.