08-07-2016 01:19 AM
So when I turn my laptop on I cant press any keyboard keys. Except For M Which Is For Enter. If I Hold Down The Alt then the esc both together I can type every key except for T, Y, G, And H. So I Was Wondering How To Fix That.Remember That I Cant Pass My Password Because It Includes A T Wich Is One Of The Non working Letters. PLEASE HELP
08-07-2016 03:34 PM
Thanks for posting on the HP Forums, and welcome!
I'd be happy to assist with the keyboard issues you are experiencing. In order to effectively assist, I'll need to know which HP product you're working with. Please follow the steps here - http://ow.ly/XnZL300dhzo - and let me know your product number.
Have you tried connecting an alternate keyboard to isolate the cause of the issue?
If these steps resolved your issue please click "Accept as Solution." You can also click the "Kudos, Thumbs Up" on the right to say "Thanks!"