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HP Recommended
pavilion 15-bc543ur
Microsoft Windows 10 (64-bit)

Hi. i am using this notebook a year, but i cant turn on keyboard light. i use FN+F5, but it does not work. What can i do ?

2 REPLIES 2
HP Recommended

@ValiGuliyev 

Here's some troubleshooting steps you can try: http://support.hp.com/us-en/document/c03738933

If the laptop keyboard simply does not work, then you will have to plug in an external keyboard and see if you can run the tests using that.

If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.

But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.

Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Sometimes, on some models, you have to replace the entire top surface of the laptop, not just the keyboard. So you should get an estimate of what is involved before you have the work done.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

it is not solution. i can not turn on keyboard light yet. which button combinations do i have to click?

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