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‎02-20-2024 10:42 PM

HP Recommended

I have recently purchased a HP Laptop (HP 255 G9 NOTEBOOK PC) The PC is power on but Display is not working.  Display Shows full blank.PC is under warranty.

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1 REPLY 1

‎02-23-2024 03:03 PM

HP Recommended

Sorry, but if the display does not work, then you can't even run any diagnostics to try and determine the underlying issue -- and we have no way of doing anything for you from here.

 

Since this is still  under warranty, then your best course of action is to contact the seller and see what they will do for you about this -- and we are unable to assist you with that.

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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