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PolluxBloom
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Message 1 of 2
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Laptop Display flickering at 144 hz but stable at 60 hz and BIOS Screen.

HP Recommended
HP Pavilion Gaming - 15-ec1052ax
Microsoft Windows 10 (64-bit)

I have been using my HP Pavilion Gaming - 15-ec1052ax gaming laptop for half a year now. I use my laptop everyday extensively for work, multimedia and gaming. Everything was buttery smooth up until the past two days where I see my display flickering and freezing especially with mouse clicks and movements. Also i see bunch of horizontal line flickering at the top of my screen. Also some icons in my taskbar and desktop turn into black squares.  

 

The issue started after the Windows 21H1 update on 18th May. 

 

Magically, when I turn down the refresh rate of my display to 60Hz from 144 Hz, the flickering kind of stops.

But I guess there is no point in using 60hz refresh rate when I paid more for a 144hz display. hope you all agree that.  

I have tried uninstalling and re-installing the graphics driver, did not help.

I also tried resetting my PC , that also did not help. 
I am sure there no Incompatible app that is causing this issue, because the issue persisted after I reset my PC and removed everything. 

 

I doubt if this is a hardware issue because the display runs fine on BIOS and also in 60Hz.

I am really feeling helpless now and looking forward to this community to show me a way to get it fixed. 

I beg for your help!!!!!!!!!!!

1 REPLY 1
KrazyToad
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Retired
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Message 2 of 2
Flag Post
HP Recommended

@PolluxBloom

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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