• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎03-15-2025 12:56 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9X9AV)
Operating System: Microsoft Windows 11

Hello,

 

I have purchased a Targus Universal Docking Station to extend my display to two monitors. I hooked it up to to my computer and both monitors via a display port to HDMI cord. The universal dock is connected and recognized by my computer but the external monitors are not being recognized. Anyone have the same issue and solve it or know a solve for it? Thanks in advance for your help!

Category:
Reply
1 REPLY 1

‎03-20-2025 04:24 PM

HP Recommended

@Howie6124, 

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

Make sure that the units are compatible with your device by checking the user manual and maintenance guide: 

User Guide

Maintenance and Service Guide

 

I hope this helps.

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.