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10-17-2022 11:33 PM
The screen on my Envy x360 is cracked and I need it fixed, it is an HP Envy x360 13-ay0021nr and the product number is 3G362UA#ABA. What is the part number of the screen I need to order? Thank you!
10-18-2022 02:37 AM
Hello @unt-unt-unt
Sorry to hear that you are having problems ... I would like to help you.
In which country do you live ? It is about an order possibility.
Kind regards
10-18-2022 03:39 PM
Hello @unt-unt-unt
Sorry to hear that you are having problems ... I would like to help you.
You can replace the screen ...
(1) Screen
The HP ENVY x360 Laptop - 13-ay0021nr Product Specifications says:
Display | 13.3" diagonal FHD, IPS, BrightView, micro-edge, WLED-backlit, multitouch-enabled, edge-to-edge glass with Corning® Gorilla® Glass NBT™, 300 nits, 72% NTSC (1920 x 1080) |
You should buy the screen version that you originally ordered (see invoice details), but you can choose between 300 and 400 nits.
HP spare part number: L94493-001
or
HP spare part number: L94494-001
See: Maintenance and Service Guide
Page 1
Page 22 Chapter 3 Illustrated parts catalog
From Page 40 Chapter 5 Removal and replacement procedures
...
(2) Where to buy ?
HP Partsurfer: ( Possibly not available )
https://partsurfer.hp.com/partsurfer?searchtext=L94493-001
LCD PNL KIT 13.3 FHD 300N W/BZ |
https://partsurfer.hp.com/partsurfer?searchtext=L94494-001
LCD PANEL KIT 13.3 FHD 400N W/BZ |
https://partsurfer.hp.com/partsurfer/?searchtext=L94495-001
no available
or
Search on aftermarket ( ebay, aliexpress, amazon, ... ) and catch genuine or compatible part.
Please pay attention to HP spare part number and specification !
Kind regards