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HP Envy x360 13-ay0021nr

The screen on my Envy x360 is cracked and I need it fixed, it is an HP Envy x360 13-ay0021nr and the product number is 3G362UA#ABA. What is the part number of the screen I need to order? Thank you!

3 REPLIES 3
HP Recommended

Hello @unt-unt-unt 

Sorry to hear that you are having problems ... I would like to help you.

In which country do you live ? It is about an order possibility.

 

Kind regards

HP Recommended

I am in the US.

HP Recommended

Hello @unt-unt-unt 

Sorry to hear that you are having problems ... I would like to help you.

 

You can replace the screen ...

 

(1Screen

The HP ENVY x360 Laptop - 13-ay0021nr Product Specifications says:

Display
13.3" diagonal FHD, IPS, BrightView, micro-edge, WLED-backlit, multitouch-enabled, edge-to-edge glass with Corning® Gorilla® Glass NBT™, 300 nits, 72% NTSC (1920 x 1080)

 

You should buy the screen version that you originally ordered (see invoice details), but you can choose between 300 and 400 nits.

 

HP spare part number: L94493-001

or

HP spare part number: L94494-001

See: Maintenance and Service Guide

Page 1

 

ub6424_0-1666127894381.png

 

Page 22 Chapter 3 Illustrated parts catalog

 

ub6424_1-1666128072880.png

 

From Page 40 Chapter 5 Removal and replacement procedures

...

 

(2Where to buy ?

HP Partsurfer: ( Possibly not available )

https://partsurfer.hp.com/partsurfer?searchtext=L94493-001

LCD PNL KIT 13.3 FHD 300N W/BZ

 

https://partsurfer.hp.com/partsurfer?searchtext=L94494-001

LCD PANEL KIT 13.3 FHD 400N W/BZ

 

https://partsurfer.hp.com/partsurfer/?searchtext=L94495-001

no available

 

or 

Search on aftermarket ( ebay, aliexpress, amazon,  ... ) and catch genuine or compatible part.

Please pay attention to HP spare part number and specification !

 

Kind regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.