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My HP Envy x360 with Intel HD Graphics 620 driver screen flickers every 8 seconds.
It happens even in Windows, initialization or BIOS screens. I also noted that when framerate is reduced from 60Hz to 40Hz, this flickering interval rised to 12 seconds.
I tried:1. Search for graphics driver updates - I'm using Intel Graphics 220.127.116.1125 version already the latest. I also tried Intel's latest version 27.20.x.x, but it's not certified by HP.
2. Changed framerate or resolution.
3. Run Windows in safe mode.
4. Reset BIOS.
5. Do a system Hard Reset.
6. Check system temperature and cooling fan, seems normal.
Thanks in advance
I reviewed your post and I understand that the display flickers every 8 seconds on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and check the available service options for your computer as you have already followed all the relevant troubleshooting and it looks like a hardware issue.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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The_Fossette I am an HP Employee
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