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HP Recommended
HP ENVY - 13-aq0701nd
Microsoft Windows 10 (32-bit)

My laptop-camera is not working/ not being recognised.

1 REPLY 1
HP Recommended

@Elizz
Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • Is Webcam listed in Device Manager?

While you respond to that, let's try  linkhttps://support.hp.com/in-en/document/c03430151 webcam Troubleshooting (Windows 10, 😎

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.