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Member Since: ‎07-05-2016
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Laptop does not start after hard reset

[ Edited ]
Product Name: EliteBook 2570p
Operating System: Microsoft Windows 7 (32-bit)

Initially I was facing a problem wherein the keys A,S,D,F and some other keys were not working. The mousepad was also not working fine.

 

I searched the net and got a page that suggested hard reset. Hence, I did the following

Step 01. Turned OFF the Notebook

Step 02. Un-plugged the Power/AC Adapter and also removed the Battery

Step 03. Pressed and Held the Power Button of the Notebook for a full minute

Step 04. Re-inserted the battery back in 

 

As soon as I re-inserted the battery, the following happened

Power button with LED indicator - is continuously on
Battery charging LED indicator - is continuously on
Power/standby LED indicator - is continuously on

Screen is blank. Nothing is displayed on screen

 

If I remove the battery, the lights shut down. As soon as I put the battery the lights are on. Pressing the power button continuouslt doesn't help. Can someone please help in resolving the issue and starting my laptop.

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