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HP Recommended
15-dk1040ur
Microsoft Windows 10 (64-bit)

HI,
i used two monitors for work, and 30 july it stopped.
in device manager i have only integrated videocard,
i download drivers from hp site, but it dont install. i have window: The driver is not supported on this OS version (10.0.19043)
bios apdated from hp site, windows 10 home
Please help
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