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1 REPLY 1
08-21-2024 10:05 AM
Hello @AnasTayyeb , how are you ?
If you return the previous SSD, the equipment still won't turn on?
Let's try an electrical reset:
1 - Remove the power cable
2 - Press and hold the power button for 1 minute
3 - Connect the power cable again
4 - Leave it charging for 10 minutes and try turning it on.
I´m waiting
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