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‎12-05-2020 08:18 AM

HP Recommended
Product: Pavilion x360

My laptop screen becomes distorted and fuzzy. It will flicker on and off and go to a black screen with lines flickering on it and then goes back to the normal screen but certain icons, like the mouse, will still be fuzzy and distorted. Only had this laptop a couple of months!!

2 people had the same question
3 REPLIES 3

‎12-09-2020 03:40 PM

HP Recommended

@Je-99-ifer

 

I reviewed your post and I understand that the display flickers randomly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎12-11-2020 04:01 AM

HP Recommended

Product Number is  1N8E0EA#ABU

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‎12-13-2020 12:33 PM

HP Recommended

@Je-99-ifer

 

Did you update the BIOS and the graphics card?

 

I am still unable to pull any information using the product number you have shared.

 

Cheers!

The_Fossette
I am an HP Employee

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