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Honor Student
Posts: 2
Member Since: ‎09-20-2016
Message 1 of 3 (153 Views)

Laptop screen non responsive, have tried hard reboot. Turns on seemingly normal but no monitor displ

Product Name: C6M50EA#ABU
Operating System: Microsoft Windows 8 (32-bit)
Tried everything I can find on google search. Need this problem fixed as I use this laptop to do my uni work! Any suggestions welcome.
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Master's Graduate
Posts: 357
Member Since: ‎09-22-2010
Message 2 of 3 (125 Views)

Re: Laptop screen non responsive, have tried hard reboot. Turns on seemingly normal but no monitor d

 

@Kaiabellamy

 

Hello,

 

Below is an HP Document with steps specifically about your type of complaint. If they do not resolve then your issue my be hardware releated requiring it to looked at by an HP Authorized Repair Center.

 

 

HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10, 8)

http://support.hp.com/us-en/document/c03518165

 

I am an HP employee.
Make it easier for others to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
Honor Student
Posts: 2
Member Since: ‎09-20-2016
Message 3 of 3 (116 Views)

Re: Laptop screen non responsive, have tried hard reboot. Turns on seemingly normal but no monitor d

Thats the info I was using to try and get it working! Thanks though.
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