10-07-2016 11:40 AM
Hello, I'm having a problem where my laptop will randomly shut off and then turn back on seconds later. Back then it only happened once every few weeks but now it's starting to happen every few hours. I've tried resetting the laptop but the issue is still there. If there is any solution, I will be grateful.
10-10-2016 10:14 AM
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Unit reboots frequently. Is that right?
I would like to help you.
I request you follow the steps from the below link and check if that helps.
Hope it helps.
10-12-2016 02:20 PM
I thank you for the reply.
I suggest you check if the PC has any hot spots near the keyboard. This is to check it is due to overheating issues. Also, check if the cooling fan is working or not. Share any error related to issue as well.
Kindly update the status.