• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP ENVY 13

Hello folks,

 

I have been tasked with sourcing and replacing a screen for a HP ENVY 13 laptop and would like a little help. The replacement process I am comfortable with, however, finding a new screen is proving to be confusing.

 

Having had a look at the part surfer and finding nothing, I scoured the internet instead and found various seemingly similar screens with different model numbers. So here is my conundrum: the model of the device in my possession is 'AQ1008NA'. Would a screen with the model number 'AQ1001NA' be compatible or would I have to look for specifically the 'AQ1008NA' model?

 

Further, if parts from other models are cross-compatible, is there a list I should be aware of? Or is it just what is listed in the guide? Maintenance and Service Guide HP ENVY 13 Laptop PC - c06271813 

 

Cheers.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@JustOneMoreGo

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since the display is not a customer replaceable part unfortunately the Service Guide is all that si available for customers

 

But you can use the display for the AQ1001NA and replace it on the AQ1008NA Model

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@JustOneMoreGo

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since the display is not a customer replaceable part unfortunately the Service Guide is all that si available for customers

 

But you can use the display for the AQ1001NA and replace it on the AQ1008NA Model

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

Thank you kindly. With that, my questions have been answered.

 

Many thanks.

HP Recommended

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.