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Solved!

Looking for assistance procuring a replacement screen

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HP ENVY 13

Hello folks,

 

I have been tasked with sourcing and replacing a screen for a HP ENVY 13 laptop and would like a little help. The replacement process I am comfortable with, however, finding a new screen is proving to be confusing.

 

Having had a look at the part surfer and finding nothing, I scoured the internet instead and found various seemingly similar screens with different model numbers. So here is my conundrum: the model of the device in my possession is 'AQ1008NA'. Would a screen with the model number 'AQ1001NA' be compatible or would I have to look for specifically the 'AQ1008NA' model?

 

Further, if parts from other models are cross-compatible, is there a list I should be aware of? Or is it just what is listed in the guide? Maintenance and Service Guide HP ENVY 13 Laptop PC - c06271813 

 

Cheers.

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@JustOneMoreGo

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since the display is not a customer replaceable part unfortunately the Service Guide is all that si available for customers

 

But you can use the display for the AQ1001NA and replace it on the AQ1008NA Model

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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Thank you kindly. With that, my questions have been answered.

 

Many thanks.

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Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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