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HP Recommended
Hp15-g004au (hp pavilion notebook )
Microsoft Windows 8.1 (64-bit)

SIR MY HP 15 NOTEBOOK PC TOUCHPAD IS NOT WORKING BECAUSE OF ERROR IN TOUCHPAD DRIVER.PLEASE PROVIDE ME VALID LINK TO DOWNLOAD MY TOUCHPAD DRIVER.

 

THANKS YOU

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Anurag17

 

Welcome to the HP Support Community. 

 

Try these steps -

 

1) Right click on the start or Windows icon and open the "Device Manager".
2) Expand the "Mice and other pointing devices".
3) Right click TouchPad and then click on uninstall and restart the computer. 

4) Download and install the driver from this link.

 

Also, try updating the computer - 

 

Step 1 Windows Updates -

 

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

 1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.


Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Anurag17

 

Welcome to the HP Support Community. 

 

Try these steps -

 

1) Right click on the start or Windows icon and open the "Device Manager".
2) Expand the "Mice and other pointing devices".
3) Right click TouchPad and then click on uninstall and restart the computer. 

4) Download and install the driver from this link.

 

Also, try updating the computer - 

 

Step 1 Windows Updates -

 

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

 1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.


Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

HP Recommended

thanks a lot asmita for helping me, i am able to solve my problem.

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