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Message 1 of 4
314
Flag Post

MY HP LAP IS NOT CONNECTING

HP Recommended
Microsoft Windows 10 (64-bit)

MY HP LAP IS NOT CONNECTING WITH SONY BRAVIA kdl-43w660f LED SMART TV BY WIRELESS DISPLAY MODE EVEN COULDNOT CONNECTING WITH HDMI CABLE. WHEN I TRY TO CONNECT IT SHOW DEVICE COULDN'T CONNECT. WHAT IS THE PROBLEM I HAVE UPDATED WINDOWS AND EVERITHING BUT SAME PROBLEM.

3 REPLIES 3
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HP Support Agent
HP Support Agent
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Message 2 of 4
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@RICHI123,

 

 

Good Day.  A warm welcome to the HP community. I reviewed the case regarding issues with connecting the notebook to external monitors. I will be glad to assist you and let’s get right to it. Fabulous description and excellent analysis of the issue. It is amply appreciated.

Let me gather some information for better clarity to assist you correctly:

  • Please let me know the complete model# and product# of the notebook to assist you correctly.
  • Furnish these details to assist you correctly.

I will be providing a roadmap with some troubleshooting steps to resolve the issue. Let us try these steps:

 

Thank you and have a great week ahead. 🙂

 

DavidSMP
I am an HP Employee

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Message 3 of 4
Flag Post
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hp pavilion

i am try to connect KDL43W660F sony bravia 

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HP Support Agent
HP Support Agent
12,360 12,338 1,167 2,467
Message 4 of 4
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@RICHI123,

 

I read your quick response. Thanks for the update. I am asking for the model# and product# of the HP notebook and not the sony tv. Please furnish those details for me to assist you correctly.

 

 

Thanks and have a blessed week ahead.

DavidSMP
I am an HP Employee

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