MY LAPTOP SCREEN GOT DAMAGES, ITS ABOUT AN INCH ON THE LEFT SIDE, I NEED TO SHRINK MY DISPLAY

[XAIN1998]

hi,

my laptop got banged up when it fell down, 

the screen got damaged and there is a white line an inch on the whole left side of the screen, its covering about one icon worth of screen on the left side,

i want to shrink my display and add borders to the left and right side of the screen so that my viewing area is not covered by the damage

the damage is physical as i see a little black crack on the display

i don't know how to shrink the display

my laptop is 15-ba057ca

thanks in advance

[praveen196]

@XAIN1998 Welcome to HP Community!

I understand that the laptop screen got damaged.

Do not worry. I will try to help you in this regard.

You have to change the display screen.

For use in HP Notebook PC models

● FHD, for use in models with a non-touch screen (anti glare) 798933-007

● HD, for use in models with a non-touch screen (anti glare) 909185-002

● HD, for use in models with a touch screen (BrightView) 809612-010

● HD, for use in models with a non-touch screen (BrightView) 847654-003

I would suggest you contact our phone support. They will help you.

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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