cancel
Stefano1984 Honor Student
Honor Student
2 1 0 0
Message 1 of 3
533
Flag Post
HP Recommended

Solved!

Many Backlight bleed near bezel!

OMEN by HP - 15-ax000nl
Microsoft Windows 10 (64-bit)

Hi,

 

I hope someone can help me.

 

I bought my laptop 1 week ago and I found many backlight bleed so I asked at the shop to change the same laptop but sadly also this one has this problem.

 

My question is: but is it normal to have these lights 

??? They told me yes and they didn't want to change the laptop again.

 

waiting for some anwer.

thumbnail_IMG_0520.jpg

2 REPLIES 2
Retired
Retired
8121 8112 483 922
Message 2 of 3
487
Flag Post
HP Recommended

Solved!

Many Backlight bleed near bezel!

Hi @Stefano1984,

 

I have brought your issue to the attention of an appropriate team within HP. 

 

They will likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact. 

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Forum.

Chimney_83
I am an HP Employee

Reply
0 Kudos
Stefano1984 Honor Student
Honor Student
2 1 0 0
Message 3 of 3
478
Flag Post
HP Recommended

Solved!

Many Backlight bleed near bezel!

Hi, ok I'm still waiting the message.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation