Create an account on the HP Community to personalize your profile and ask a question
12-16-2020 10:11 PM
Product: HP 17-by3065st 17.3" Notebook
Operating System: Microsoft Windows 10 (64-bit)
I just received my new computer a couple of weeks ago. I am trying to figure out how to transmit the pc screen to my Samsung Smart TV. I had it working, but the image on screen was not changing as I changed the image on the pc. I tried a few different things and now I can only get it to show the pc image on the tv, and the pc screen goes black, so I can't use my mouse to change anything. I can't get the image to show on both my computer and the tv at the same time. If I select the option to display "Duplicate", which is supposed to show the same image on the pc and the tv, both screens go black.
I am trying to figure out how we can use the camera on the computer to do a Zoom meeting for Christmas, but display the zoom participant images on the tv to make it easier to see. Can anyone help?
1 REPLY 1
12-18-2020 12:12 PM
Duplicate only works if the native resolution of both screen displays is the same -- and I suspect that is not the case.
You need to select Extend -- and then change the resolution of the TV display to get the best image on the TV.
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community