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‎12-02-2019 06:06 PM

HP Recommended
Product: HP Laptop 14-df0xxx
Operating System: Microsoft Windows 10 (64-bit)

I ahve a HP Laptop 14-df0xxx and recently I have noticed whenever I am watching any types of videos after a while my laptop will begin to freeze for about 5 seconds then the screen will go blank and a loud buzzing sound will begin. I will then hold down the power button switching the device off, once I restart the laptop works fine. Please help.

3 REPLIES 3

‎12-02-2019 06:21 PM

HP Recommended

@vidale 

 

Please perform a clean install Flash Player:


      https://get.adobe.com/flashplayer/

 

Hope this helps.


Regards.

BH
***
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‎12-02-2019 06:32 PM

HP Recommended

This is the message I am getting

 

Flash Player is integrated with Microsoft Edge in Windows 10.
You do not need to install Flash Player.

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‎12-02-2019 10:57 PM

HP Recommended

@vidale 

 

Can you use other browser ? Please update Flash Player. To be honest: I hate Edge.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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