cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
NOLABILL
New member
1 0 0 0
Message 1 of 2
55
Flag Post

Monitor will not conncet

‎01-11-2021 03:27 PM

HP Recommended
Product: HP 24 mh Monitor
Operating System: Microsoft Windows 10 (64-bit)

I have connected my new HP 24 mh monitor to my Microsoft Surface Pro 6  using a HDMI cable connected to my tablet using a RayCue HDMI/USB connector.  Monitor turns on, but message reads "Input Signal Not Found."  I feel certain that I have made all the correct connections because message appeared on laptop screen indicating that device was being set up.  My Surface Pro only has an USB port, so I do not have the option of connecting the monitor to my tablet directly using either a HMDI or VGA cable.

 

Any suggestions??

Reply
1 REPLY 1
banhien
Level 19
Level 19
88,495 88,380 11,294 24,253
Message 2 of 2
Flag Post

‎01-11-2021 03:51 PM

HP Recommended

@NOLABILL 

 

RayCue HDMI/USB connector is the killer definitely it is not compatible either way. I till can't work out why you have to " using a HDMI cable connected to my tablet". Do you mean tablet is your Surface ?

 

Your Surface has miniDP port and your monitor has DP 1.2 and HDMI ports all you need is

 

 (a) a simple miniDP to DP cable or

 (b) a simple miniDP to HDMI .

 

There are many around for example

 

 (a)   https://www.jbhifi.com.au/products/alogic-mini-displayport-to-displayport-cable-4k-support-male-3m

 (b)  https://www.cablechick.com.au/cables/1m-mini-displayport-to-hdmi-cable-male-to-male-thunderbolt-sock...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation