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‎09-23-2021 08:44 PM

HP Recommended
Product: HP Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

My laptop will not recognize multiple displays (total of three including my laptop). I have two external monitors hooked up, these are the primary displays I want to use. Of the three devices it only detects 2 displays, my laptop is Display 1 and both external monitors are detected as Display 2. It will not differentiate between the two.

 

I have tried two different (yet similar) hubs - usb-c and the hubs will pick up devices connected to other ports but will not pick up the monitors when connected to the dual HDMI ports. I also attempted to connect one via HDMI and one via VGA but the VGA connection in the hub did not work either. My laptop does not have its own VGA port.

 

Please help, this is my current situation lol 

 

desk.jpgIs it possible to use two external monitors and have my laptop recognize them as different displays?

Category:
3 REPLIES 3

‎09-23-2021 09:40 PM

HP Recommended

@Eclindley 

 

There are hundreds of different models/products of HP Pavilion x360 machine ? What is yours ?  Please use the following way to find out the model/product of your machine


                               https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
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‎09-27-2021 01:10 PM

HP Recommended

My laptop is at home, does this help? HP Pavilion x360 Convertible 15cr0064st 156 Intel Core i78550U 8 GB 1 TB Win 10. If not, I'll take a look when I get home for better information.

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‎09-28-2021 06:01 PM

HP Recommended

The model# is 15-cr0064st and the product ID is 4CD96UA#ABA

 

 

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