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Stephanie43 Top Student
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My HP Notebook - 15-f162dx (ENERGY STAR) touchscreen

HP Notebook - 15-f162dx
Microsoft Windows 10 (64-bit)

my touchscreen was working before I updated to Windows 10 from Windows 8.1. Now it is not working at all. Please help.  The driver does not show up on Human Interface Devices, even under hidden devices.  Please help.

 

Stephanie Sowell

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HP Support Agent
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My HP Notebook - 15-f162dx (ENERGY STAR) touchscreen

Hi@Stephanie43,

 

Thanks for joining HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Touchscreen not working. Is that right?

 

I would like to definitely help you.

 

Try updating the driver from the link below and restart the PC and check if the touchscreen works.

 

http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72369.exe

 

Hope this helps.

 

Resolv_S

 

Glad to help you. I work for HP

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Resolv_S
I work on behalf of HP

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